Camera overlooking a customer car park

Customer-First Parking Control

Protect Your Customer Parking

Keep your parking spaces available for the people who are actually visiting your business: your customers.

What Does Protecting Your Customer Parking Mean?

Customer parking only works when it is used by customers. When commuters, local workers or passing motorists use your spaces without visiting your business, the people you actually serve are left with nowhere to park.

For many businesses, the car park is the first part of the customer experience. If a genuine customer cannot find a space, they may not stop at all, and that is lost trade you never see.

Protecting your customer parking means giving genuine visitors a simple way to confirm they are on site, while vehicles that use the car park without visiting your business are identified fairly and consistently. Your customers park easily, your spaces keep turning over and your car park works for the business it belongs to.

Your car park exists for your customers. We help you keep it that way.

Which Sectors Does It Work Best For?

Customer parking protection is most effective on sites where spaces are meant for visiting customers, but are easily taken by vehicles that never set foot on the premises.

Pubs and Restaurants

Keep spaces free for diners and guests, not all-day parkers who never come inside.

Healthcare Facilities

Protect parking for patients and visitors during busy appointment periods.

Shopping Centres and Retail Parks

Support a steady turnover of genuine shoppers across shared customer car parks.

SME Businesses

Make sure limited parking serves your customers and clients, not passing traffic.

How the Solution Works

Our integrated solution combines ANPR Parking Cameras with an in-store exemption tablet, so confirming a genuine visit takes your customers just a few seconds.

1

A Vehicle Enters

ANPR cameras record the registration as the vehicle enters

2

The Customer Visits Your Business

They park and come into your premises as normal

3

They Enter Their VRN on the Tablet

On the exemption tablet, the customer enters their registration in seconds

4

Non-Visitors Are Identified

Vehicles with no tablet entry are recognised as non-visitors and a breach is detected

Fair by design

Clear, IPC-compliant signage explains the terms of the car park, so every motorist knows the terms before they park, and genuine customers are never caught out.

No Designated Entry or Exit Points? We Have You Covered

Not every car park has defined entry and exit lanes where ANPR cameras can be positioned. For these sites, CCTV cameras can do the same job.

The cameras monitor the car park, identifying where vehicles are parked and checking them against the exemption records, so your customer parking stays protected fairly and accurately, whatever the layout of your site.

Ready to start? It begins with a quick chat.

Your free site assessment starts right here. Tell our assistant about your car park and the challenges you're facing; it takes less than two minutes, and our team takes care of every step from there.

Free, no-obligation site survey
IPC-Compliant from day one
Dedicated account support

Get in touch with us

Share your details and we'll take it from there.